Talk:Roles/@comment-46.230.217.98-20170208211221/@comment-25646419-20170208212144

It's definitely frustrating, but I don't know how much they can necessarily do to combat that. If a person wants to be a jerk, they will be a jerk. Below contains a recent quote from the Community Manager:

"Hey everyone, I know this can be frustrating to deal with, and we have several things in the works or in the stages of being discussed to improve this, and help reduce toxicity. I see that Naru thinks the current system is inefficient and wants the mods to have in game powers, but this would make the system way more inefficient. The most efficient way to deal with players is to constantly go through the Trial System. You can go through a ton of reports in the time it would take to play 1 game and suspend any players breaking the rules in that game if there are any at all. I know In days that I spent going through the Trial System i went through hundreds of reports and banned'suspended about that many players. If I was playing games all day I would maybe play 20-30 games(20 min game average would be 24 games for 8 hours of working). If every single one of those games had at least 1 person I could prove was breaking a rule that would be 20-30 players. You can see why I feel the previous option is much more efficient to do, and as I said earlier in my post, we have improvements always coming." (Reference)